Call Recording Being Leveraged for Emergency Situations

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Call Recording Being Leveraged for Emergency Situations

November 14, 2016

On airplanes, black boxes are supposedly indestructible data collecting machines. In the event of a plane crash or other emergency, these boxes provide valuable tracking and other information that can help lead to the plane’s rescue.

The ICE Blackbox app works in much the same way, but for people. The app leverages the various technologies connected with today’s smartphones (like microphone, camera, and GPS) to collect and aggregate information in the event that the user is caught in a dangerous situation. When activated, the app will automatically send video, audio, and GPS information to the pre-designated list of In Case of Emergency (ICE) contacts, as well as to emergency services. In the unfortunate event of a dangerous situation, this app should insure quicker response times from emergency vehicles as well as greater accuracy of information that is transmitted.

“We built this app to help people not ever be alone when they are being attacked.  When attackers realize the potential of this app, they will think twice before committing harm to a mobile app user who is permanently recording everything that can and will be used as evidence for prosecution,” said ICE Blackbox’s CEO and Founder Edward Horcasitas, a United States veteran.

The app has already received positive reviews from several law enforcement agencies, including the National Sheriffs' Association, Nation Neighborhood Watch and the Humane Society of the United States. It is also the official Neighborhood Watch app.

The ICE Blackbox app uses call recording technologies in ways they have never been used before. Technology that is already available can be applied to help stop crime and provide greater assistance in emergency situations. If this app receives wide enough use, data from it could even be analyzed to get a better picture of where and when crimes happen, allowing preventative measures to be taken instead of reactive ones. This application of call recording technologies and data analytics will be an exciting one to keep an eye on. 

Edited by Alicia Young

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